CatSipzy Privacy Policy

Last updated: October 16, 2026

CatSipzy operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). CatSipzy is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified.

We may collect or process the following categories of personal information, depending on how you interact with our Services:

• Contact details: Name, billing address, shipping address, phone number, and email address.

• Financial information: Payment card information, financial account information, transaction details, payment confirmations, and related payment details.

• Account information: Username, password, preferences, settings, and related information.

• Transaction information: Products viewed, items added to your cart, purchases, returns, exchanges, cancellations, and transaction history.

• Communications: Information shared when contacting our customer support team.

• Device information: Device type, browser, network connection, IP address, and other identifiers.

• Usage information: How you interact with our website and Services.

Personal Information Sources

We may collect personal information from:

• You directly when you use our website, make purchases, or contact us.

• Your device automatically through cookies and similar technologies.

• Service providers that help us operate our business.

• Business partners and other third parties.

How We Use Your Personal Information

We may use personal information for the following purposes:

Providing and Improving Our Services

We use information to process payments, fulfill orders, arrange shipping, provide customer support, handle returns and exchanges, maintain accounts, and improve your shopping experience.

Marketing and Advertising

We may use personal information to send promotional communications and display advertisements for our products, including advertisements based on previous interactions with our website.

Security and Fraud Prevention

We use information to identify potential fraud, protect customer accounts, secure transactions, and investigate suspicious or unlawful activities.

Customer Communication

We use information to respond to inquiries, provide order updates, and maintain our customer relationships.

Legal Compliance

We may process information to comply with applicable laws, respond to lawful requests, resolve disputes, and protect our legal rights.

How We Disclose Personal Information

We may disclose personal information to third parties when necessary to operate our business or as otherwise permitted by law.

This may include:

• Shopify and service providers supporting payments, shipping, fulfillment, website hosting, analytics, and customer support.

• Advertising and marketing partners assisting with promotional activities.

• Third parties when you request or authorize disclosure.

• Affiliates or businesses involved in a merger, acquisition, or other business transaction.

• Government authorities or other parties when disclosure is legally required.

You may have rights to opt out of certain targeted advertising activities.

You can manage applicable preferences here:

https://catsipzy.com/pages/data-sharing-opt-out

Relationship with Shopify

CatSipzy uses Shopify to host and operate its online store.

Shopify processes certain personal information to provide and improve its services, including payment processing, checkout functionality, security, and shopping features.

Information may be processed by Shopify and its service providers in countries outside your country of residence.

For additional information, visit:

https://www.shopify.com/legal/privacy/app-users

You may also review Shopify's Privacy Portal:

https://privacy.shopify.com/en

Third-Party Websites and Links

Our website may contain links to websites or services operated by third parties.

CatSipzy is not responsible for the privacy practices, security, or content of websites we do not control.

We recommend reviewing the privacy policies of third-party websites before submitting personal information.

Children's Data

Our Services are not intended for children under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children.

If a parent or guardian believes their child has provided us with personal information, they may contact us to request its deletion.

Security and Retention of Your Information

We use appropriate measures to help protect personal information.

However, no electronic storage or transmission method is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide our Services, fulfill orders, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location and applicable laws, you may have certain privacy rights.

These may include:

• Access: Request information about the personal information we maintain.

• Deletion: Request deletion of eligible personal information.

• Correction: Request corrections to inaccurate personal information.

• Portability: Request a copy of personal information in an accessible format.

• Opt-Out: Opt out of certain data sharing or targeted advertising activities.

• Marketing Preferences: Unsubscribe from promotional communications.

To opt out of applicable targeted advertising activities, visit:

https://catsipzy.com/pages/data-sharing-opt-out

We may need to verify your identity before processing certain requests.

Additional Rights for EU and UK Residents

If you reside in the European Economic Area or United Kingdom, you may have additional rights, including:

• Objecting to certain processing activities.

• Requesting restrictions on processing.

• Withdrawing consent where processing relies on consent.

These rights are subject to applicable legal requirements and exceptions.

Complaints

If you have concerns about how CatSipzy handles your personal information, please contact us.

Depending on where you live, you may have the right to submit a complaint to your local data protection authority.

European residents can find information about supervisory authorities at:

https://edpb.europa.eu/about-edpb/about-edpb/members

International Transfers

Personal information may be transferred, stored, or processed outside the country where you reside.

When applicable, we use legally recognized safeguards for international transfers, including appropriate contractual protections or other lawful transfer mechanisms.

Changes to This Privacy Policy

CatSipzy may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, or operational needs.

Updates will be posted on our website with a revised effective date.

Contact Us

For questions about this Privacy Policy, privacy requests, or concerns regarding your personal information, please contact:

CatSipzy Customer Support

Email: support@catsipzy.com

Website: https://catsipzy.com

Where applicable, CatSipzy is responsible for determining the purposes and means of processing personal information described in this policy.